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Resolved Can't open IRC

Discussion in 'Site Related Support' started by Blorcyn, May 27, 2016.

  1. Blorcyn

    Blorcyn Minister of Magic DLP Supporter DLP Silver Supporter

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    When trying to open the IRC Chat from the tab in the top bar I get the usual pop up but I'm unable to see anything within it.

    The cursor stays the same over any part of the screen.

    I've tried to have a look at getting on with other IRC clients but I'm not very technically savvy and my own blunders have gotten me nowhere.

    Is there anything I should do, is this a problem unique to me?
     
  2. yak

    yak Moderator DLP Supporter Retired Staff

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    It's working for me with the latest Chrome Beta in Android 4.4.2

    Which browser and OS are you using?
     
  3. Blorcyn

    Blorcyn Minister of Magic DLP Supporter DLP Silver Supporter

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    Chrome and windows 7.
     
  4. yak

    yak Moderator DLP Supporter Retired Staff

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    Try loading DLP in Incognito mode. Don't login. Go straight to irc chat.
     
  5. Blorcyn

    Blorcyn Minister of Magic DLP Supporter DLP Silver Supporter

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    Huh. Yes, good shout. That worked.
     
  6. yak

    yak Moderator DLP Supporter Retired Staff

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    Then the problem is likely to be a Chrome plugin you've installed, or a browser cache malfunction, or a cookie malfunction.

    Google can show you how to delete just DLP's cookies, and how to disable plugins, and probably how to wipe your cache (I haven't had to do that in Chrome yet).

    I think you meant "good call".
     
    Last edited: May 27, 2016
  7. Blorcyn

    Blorcyn Minister of Magic DLP Supporter DLP Silver Supporter

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    Yep. Thank you, Yak.

    And yes, I meant good call. Just regional slang, I guess, never realised.
     
    Last edited: May 28, 2016
  8. yak

    yak Moderator DLP Supporter Retired Staff

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    Ha. That explains it. Puzzle solved.
     
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