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Computer Crash, Startup Repair

Discussion in 'Tech Support' started by TheWiseTomato, Oct 31, 2017.

  1. TheWiseTomato

    TheWiseTomato Tactical Tomato DLP Supporter

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    My computer crashed earlier today. Restart button didn't work so I held down the power button to turn it off then booted it again. Tried to 'start Windows normally' and ended up with the Startup Repair tool. It ran for two hours, I got impatient and turned it off and on at the wall. It's now back at the Startup Repair tool...

    Should I let the tool do its thing? How long is too long? Should I be looking for a computer repair shop?
     
  2. Sacro

    Sacro Seventh Year

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    I'd say give it like max 2 hours if you want to be really patient. Take a look at your HDD activity LED on your case to see if it's actually doing anything. If it doesn't work, insert your windows install medium, boot from it, click next and at the bottom should be an option called "repair your computer". Chose that, then chose something along the lines of "system restore" and see if you have any restore points that are recent enough for your taste.

    If yes, chose and and see if it'll work. If not, either try to get into safe mode or create a linux live system on another pc to recover any data you might need and don't have a backup for and then do a clean install of windows.
     
  3. Zombie

    Zombie John Waynes Teeth Prestige DLP Supporter

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    Yeah, the repair tool can take some time to run, depends on how much shit it has to go through. Had one take three hours once.

    What version of windows are you on?

    Have you tried booting into safe mode to see if that works?

    I had a win 10 issue not to long ago where it crashed, and when it went to boot up it wouldn't go past a certain point, but safemode worked, which lead me to discover that a service was corrupt and disabling it fixed the boot issue I was having.
     
  4. TheWiseTomato

    TheWiseTomato Tactical Tomato DLP Supporter

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    Turns out it was a virus. Ransomware, malware, spyware, keyloggers. The whole shebang. $250 and 24 hours later and I'm reinstalling everything. It's like looking at your old familiar couch but knowing you have to rework the arse groove back into it.

    On the plus side, there's a chance that it was the viruses that was causing my games to crash and giving me enormous cases of the shits. So that might be a thing of the past now.
     
  5. Jon

    Jon The Demon Mayor Admin DLP Supporter

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    Huh.

    What shit have you been getting into man?
     
  6. TheWiseTomato

    TheWiseTomato Tactical Tomato DLP Supporter

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    Mongolian midget clown incest porn. It's niche, I grant you, but I thought I had found a semi-reputable site.
     
  7. Zombie

    Zombie John Waynes Teeth Prestige DLP Supporter

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    You paid 250 bucks to a repair shop, or the ransom?
     
  8. TheWiseTomato

    TheWiseTomato Tactical Tomato DLP Supporter

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    $99 ransom, $150 for the tech guy. I got it to him about four yesterday arv, and it was ready to go just after midday today, so it was a quick turn around.
     
  9. Zombie

    Zombie John Waynes Teeth Prestige DLP Supporter

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    I wouldn't have paid the ransom. Is that like standard practice anymore?
     
  10. TheWiseTomato

    TheWiseTomato Tactical Tomato DLP Supporter

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    Apparently it had to be paid in order so the PC could be set up anew. The ransomware was blocking access to the factory reset option or something.
     
  11. Joe's Nemesis

    Joe's Nemesis High Score: 2,058 Prestige

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    Which is why MS should damn well give a hard copy of a disk or flash drive. That way, you can Nuke 'n' Boot the computer then reload windows.
     
  12. Kai Shek

    Kai Shek Supreme Mugwump

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    Wouldn't a new hard drive have solved the issue? I'd pay twice as much for a hard drive rather than pay a ransom.

    Unless the virus was good enough to affect the MOBO bios and shit.... if so then damn.
     
  13. Harry_J_Potter

    Harry_J_Potter Second Year

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    If you were okay with data being erased, you could just reinstall windows without paying. Also it might have not been encrypt even. Always check on Linux machine beforehand